Cookie Policy

The website bus-et-clic.com is operated by VFD, registered with the Grenoble Trade and Companies Register under number B 00856 (RCS Grenoble 2005). Company registration number (SIRET) is 482 645 058 000 181. The registered office is located at 14, rue du Lac - CS: 20105 - 38120 Saint-Égrève, France. The Managing Director is Mr. Jean-Baptiste MAISONNEUVE. In accordance with current regulations, this website has been registered with the CNIL (French Data Protection Authority) under number 1546337 v0.

What is the purpose of our Cookie Usage Policy?

VFD, which manages the website www.bus-et-clic.com, places great importance on the confidentiality of your personal data, which for us is a guarantee of professionalism and trust, including when it comes to cookies. As such, our Cookie Usage Policy clearly reflects our commitment to complying with the applicable rules on personal data protection within VFD, and more specifically, those relating to cookies used when you browse our website www.transaltitude.fr.

If you would like information about other personal data processing activities we carry out, we invite you to consult our Privacy Policy, which is accessible at any time on our website www.bus-et-clic.com.

What is a cookie and does it allow us to identify you directly?

A cookie is a small "text" file placed and hosted by a server on your device (e.g., smartphone, tablet, or computer) when you visit a website.

A cookie does not allow us to identify you personally, as it only identifies your device via your IP address, along with various information related to your browsing (e.g., browsing duration, pages viewed, screen size, etc.).

What is a technical cookie and why do we use them?

The proper functioning of our website www.bus-et-clic.com necessarily involves the use of technical cookies, which we may use without your prior consent, based on our legitimate interest in providing you with a functional website.

For example, a technical cookie allows us to remember your preferred language and the site format to make future visits and navigation easier.

Although we do not recommend it, you can always block these cookies on your device using your browser settings by following these instructions: Chrome, Microsoft Edge, Safari, Firefox, and Opera.

However, please note that doing so may degrade your experience as a visitor. To restore a good browsing experience, you would need to re-enable technical cookies.

What is a statistical cookie and why do we use them?

A statistical cookie allows us to analyze how you use a website (e.g., browsing time, pages visited, etc.) in order to improve your experience and provide a service tailored to your needs.

On our website www.bus-et-clic.com, we use statistical cookies that require consent and can only be placed on your device with your prior consent, given through our cookie banner.

What is an advertising cookie and why do we use them?

An advertising cookie may be used either to deliver ads on a website or to identify the source of a visitor's arrival on a site (e.g., Google, Bing, etc.).

We guarantee that we do not use any advertising cookies for the operation of our website.

What personal data do we process with our cookies and for how long?

  • Your IP address and a user ID that we create during your first visit to recognize you for a maximum of 13 months.
  • If you accept statistical cookies, your personal data related to your browsing on our website (e.g., pages visited, browsing duration, etc.) for a maximum of 13 months, non-renewable before any new visit after the 14th month.

After these retention periods expire, we do not keep any data about you. At most, we may anonymize your data for statistical purposes.

How can you control the use of cookies?

You can refuse cookies at any time using our cookie banner.

If the cookie banner no longer appears, you can also manage cookies via the "manage cookies" tab on our website or directly through your browser settings by following these instructions: Chrome, Microsoft Edge, Safari, Firefox, and Opera.

What rights do you have to control the use of your personal data processed through cookies?

The applicable data protection regulations grant you specific rights that you can exercise at any time and free of charge to control how we use your data:

  • Right of access and copy of your personal data, provided this request does not conflict with business secrecy, confidentiality, or correspondence secrecy.
  • Right to rectification of personal data that is incorrect, outdated, or incomplete.
  • Right to erasure ("right to be forgotten") of personal data that is not essential for the proper functioning of our services.
  • Right to restriction of your personal data, which allows you to freeze its use in case of a dispute over the legitimacy of processing.
  • Right to data portability, enabling you to retrieve part of your personal data to store or transfer easily from one information system to another.
  • Right to give instructions regarding the fate of your data in the event of death, either directly or through a trusted third party or heir.

To ensure your request is processed, it must be made directly by you to the address dpo@vfd.fr. Any request not made in this way cannot be processed.

Requests cannot come from anyone other than you. We may therefore ask for proof of identity if there is doubt about the requester's identity.

We will respond to your request as soon as possible, with a maximum deadline of three months from receipt if the request is technically complex or if we receive many requests at the same time.

Please note that we may refuse to respond to any excessive or unfounded request, particularly if it is repetitive.

Can your personal data used via our cookies be transferred outside the European Union?

The statistical cookies we use may send your IP address and user ID outside the European Union to function. In such cases, we guarantee that these tools strictly comply with the applicable transfer rules to ensure adequate confidentiality and protection of your personal data.

Who can you contact for more information about the use of your personal data?

To best guarantee the protection and integrity of your data, we have officially appointed an independent Data Protection Officer ("DPO") with our supervisory authority.

You can contact our DPO at any time and free of charge at dpo@vfd.fr to obtain more information or details about how we process your data.

How can you contact the CNIL?

You can contact the "Commission nationale de l'informatique et des libertés" or "CNIL" at any time using the following details:
Service des plaintes de la CNIL, 3 place de Fontenoy - TSA 80751, 75334 Paris Cedex 07 or by phone at 01.53.73.22.22.

Can the Cookie Usage Policy be modified?

We may modify our Cookie Usage Policy at any time to comply with new legal requirements and any new processing activities we may implement in the future.

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